Why We Do It Better
- Our entire company specializes in knee walkers - some may say we are a bit obsessed! With that comes an extensive knowledge and understanding of what customers need. We just love being able to provide a positive in what many of you fear will be a negative aspect in your recovery - not being mobile.
- What sets us apart from our competition?
Top-Notch Customer Service
- Our RAKW team has decades of experience ensuring happy customers. Being here in Orlando, many of us are theme park trained in our way of thinking - always go above and beyond! Everyone is not only trained in the rental process, but knows just about everything there is to know about knee walkers so we can answer all your questions. You won't hear us say "We've never heard of that." We truly appreciate your business and will make sure our customer service exceeds your expectations.
Most stable, comfortable knee walkers on the market
- We offer high end knee walkers because we want what is best for you! The Free Spirit and Roll-A-Bout steering offers increased stability over other models. Additionally, the thick, solid knee pad of the Free Spirit and unique split design knee pad of the Roll-A-Bout make our models two of the most comfortable to use. Not to mention, the Roll-A-Bout is the most doctor recommended brand in the country!
Same Day Shipping & Local Pick Up
- Our 5PM cut off time for weekday shipments allows us to meet your needs when a rental is needed as soon as possible. We love nothing more than being able to help you at 4:59pm and still get your knee walker the next day.
We accept most FLEX and Health Saving Account Credit Cards
- We have coordinated services to be able to accept most FLEX and Health Saving Account Credit Cards for your knee walker unit. As long as there is a Visa or MasterCard logo on the card, it can be used in the checkout process as a regular credit card.
4-Day "No-Hassle" Cancellation
- Knowing that circumstances change or that a knee walker may not work out for you, we offer a simple cancellation policy. Just return your unit within the first 4 days after you receive it and only be charged a $45 cancellation fee.
Discounted Express Rates
- We believe that for those of you that need your knee walker right away, it just doesn't feel right to tell you it will cost another $200 to ship the unit overnight like some other companies. That's just not who we are. We believe in treating our customers how we like to be treated, that's why we pass on our savings to you.